Privacy Policy

Last updated: July 2026

Nexa AI ("Nexa," "we," "us," or "our") operates the Nexa AI platform and website. This policy describes how we collect, use, and protect your information.

Information We Collect

Account information: Name, email address, business name, and payment information when you sign up.

Usage data: How you interact with the platform, including feature usage and session data.

Business data: Customer contact information, job records, and communication logs that you import or connect to Nexa.

Communications: Emails, call transcripts, and messages handled by the Nexa AI on your behalf.

How We Use Your Information

• To provide and improve the Nexa platform
• To process payments and send account-related communications
• To train and improve AI models (business data is not used to train models without explicit opt-in)
• To comply with legal obligations

Data Security

We use industry-standard encryption for data in transit and at rest. Business data is isolated per customer and never shared between accounts.

Contact

For privacy questions: nexa-ai@sogoodmail.co